Last Updated: December 13, 2025
The Buurtje.nl App and website (hereinafter: "the App" and "the Website") are offered to you by Buurtje.nl, located at Muldersstraat 29, 7722TA Dalfsen, the Netherlands, and registered with the Chamber of Commerce under number 75914948.
The following provisions apply to your use of the App and visit to the Website.
"App": The mobile application Buurtje.nl, available for iOS and Android.
"Website": Buurtje.nl
"Buurtje.nl", "we", "us", "our": The provider of the App and Website, located at Muldersstraat 29, 7722TA Dalfsen, Chamber of Commerce number: 75914948.
"User", "you", "your": Any natural person who uses the App or Website.
"Account": The User's personal account in the App.
"Services": All features and services offered through the App and Website.
"Content": All information, text, images, and other materials in the App and on the Website.
"User Content": Content created by Users, such as reviews.
"Keys": The virtual in-app currency.
"Premium": The paid subscription with additional features.
"Terms": These Terms and Conditions.
These Terms apply to all use of the App, Website, and Services.
By downloading, installing, using the App, or visiting the Website, you agree to these Terms.
If you do not agree with these Terms, you must not use the App, should uninstall it, and not visit the Website.
We reserve the right to modify these Terms. Continued use after modification constitutes acceptance of the modified Terms. For substantial modifications, we will notify you in advance through the App or by email.
Access to the App and Website and their use is strictly personal. You will not use this App and Website or the data and information provided therein for commercial, political, or advertising purposes, or for any commercial offers, and in particular not for unsolicited electronic offers.
Account Requirements:
• To fully use the App, you must create an Account.
• You must be at least 16 years old to create an Account.
• You must provide truthful, accurate, and complete information.
• You are responsible for keeping your account information up to date.
Account Security:
• You are solely responsible for the security of your Account.
• You must keep your login credentials confidential and not share them with third parties.
• You must notify us immediately of any suspected unauthorized use of your Account.
• We are not liable for damages resulting from unauthorized use of your Account, unless attributable to us.
One Account Per Person:
• Each User may create and use only one Account.
• Creating multiple Accounts is prohibited and may result in termination of all Accounts.
• We reserve the right to remove duplicate Accounts without prior warning.
Account Termination:
• You may terminate your Account at any time through the settings in the App.
• Upon termination, your personal data will be deleted in accordance with our Privacy Policy.
• Any remaining Keys or active Premium subscriptions will expire upon termination and will not be refunded.
The App offers the following Services:
• Searching for rental and purchase properties
• Viewing property information and details
• Saving favorite properties
• Saving search queries
• Viewing neighborhood information and statistics
• Writing and reading neighborhood reviews
• Interactive map functionality
Third-Party Information:
Property information in the App comes from external sources and websites. We do not guarantee the accuracy, completeness, or timeliness of this information. The App is intended for informational and orientation purposes only. We are not liable for incorrect or outdated property information. For definitive information, you should always contact the relevant real estate agent or landlord.
Availability:
We strive for continuous availability of the App and Website but do not guarantee it. We reserve the right to (temporarily) suspend the App and Website for maintenance or updates. We are not liable for damages due to unavailability of the App or Website.
All trademarks, images, texts, comments, illustrations, (animated) pictures, video images, sounds, as well as all technical applications that can be used to operate the App and Website, and more generally all components used in the App and on the Website, are protected by law through intellectual property rights.
Any reproduction, repetition, use, or adaptation, in any manner whatsoever, of the whole or merely a part thereof, including technical applications, without prior written permission of the controller, is strictly prohibited.
If Buurtje.nl does not immediately take action against any infringement, this cannot be construed as tacit consent or waiver of prosecution.
For the proper management of the App and Website, Buurtje.nl may at any time:
• Suspend, interrupt, or restrict access to all or part of the App or Website for a particular category of users
• Remove any information that may disrupt the functioning of the App or Website or conflicts with national or international legislation or internet etiquette
• Temporarily make the App or Website unavailable in order to perform updates
General:
• Keys are a virtual currency within the App.
• Keys can be used to unlock certain features.
• Keys have no monetary value outside the App.
• Keys are not transferable between Users.
Obtaining Keys:
Keys can be obtained through:
• Daily reward (free Keys every 24 hours)
• Daily opening of the App
• Writing neighborhood reviews
• Writing website reviews
• Special promotions and bonuses
Restrictions:
• We reserve the right to modify the Keys system, including the value and availability of Keys.
• Manipulation of the Keys system is strictly prohibited.
• In case of abuse, Keys may be revoked and your Account may be terminated.
• Upon termination of your Account, all Keys expire without compensation.
• Keys are not refundable or exchangeable for money.
Description:
The Premium subscription provides access to additional features, including:
• Ad-free experience
• Unlimited access to Keys
• No waiting time for certain features
• Potential future Premium-exclusive features
Prices and Payment:
• Current prices for Premium are displayed in the App.
• Prices include applicable VAT.
• Payment is processed through the App Store (Apple) or Google Play Store (Google).
• We reserve the right to change prices, whereby existing subscriptions will be respected until the next renewal date.
Subscription Duration and Renewal:
• Premium subscriptions are entered into for the chosen period.
• Unless you cancel, your subscription will automatically renew.
• Cancellation must be done through the App Store or Google Play Store.
• After cancellation, your subscription continues until the end of the current period.
Right of Withdrawal:
Under European regulations, you have a right of withdrawal of 14 days when purchasing a digital subscription. By starting to use the Premium subscription, you consent to the immediate start of delivery and waive your right of withdrawal to the extent the Service has been provided. For unused periods within the withdrawal period, you may contact support@buurtje.nl.
Cancellation:
• You may cancel your Premium subscription at any time.
• After cancellation, you will retain access to Premium until the end of the paid period.
• No (pro rata) refund will be provided for the remaining subscription period.
• We reserve the right to terminate your Premium subscription in case of violation of these Terms. In case of termination due to violation by you, no refund will be provided.
Responsibility:
• You are solely responsible for all User Content you post.
• User Content includes, among other things, neighborhood reviews and website reviews.
• You warrant that you have the right to post the content.
User Content Guidelines:
User Content may not:
• Be false, misleading, or deceptive
• Be defamatory, offensive, or discriminatory
• Infringe on intellectual property rights of third parties
• Contain personal data of third parties without consent
• Promote or facilitate illegal activities
• Contain spam, advertising, or commercial messages
• Contain viruses or malicious code
• Disrupt the operation of the App
License to Buurtje.nl:
By posting User Content, you grant us a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, modify, publish, and distribute such content. This license applies for the duration of the protection of intellectual property rights. You retain your own rights to the content.
Moderation:
We reserve the right to remove or modify User Content without prior notice. We are not obligated to monitor User Content but may do so. We are not liable for User Content.
Ownership by Buurtje.nl:
All intellectual property rights to the App and Website, including but not limited to software, design, logos, text, and images, belong to us or our licensors. Nothing in these Terms transfers ownership rights to you.
Limited License to User:
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes. This license automatically terminates upon termination of your Account or violation of these Terms.
Restrictions:
It is prohibited to:
• Copy, modify, or create derivative works of the App
• Reverse engineer, decompile, or disassemble the App
• Rent, lease, lend, or sublicense the App
• Circumvent or remove security measures
• Use the App for commercial purposes without our permission
• Use robots, spiders, or other automated means to access the App
It is prohibited to:
• Use the App or Website in a manner that violates laws and regulations
• Provide false or misleading information
• Impersonate another person or entity
• Disrupt or interfere with the operation of the App or Website
• Gain unauthorized access to systems or data
• Exploit vulnerabilities in the App or Website
• Use the App or Website to send spam or unwanted communications
• Manipulate the Keys system or other features
Consequences of Violation:
In case of violation of these Terms, we may:
• Restrict or suspend your access to the App and Website
• Terminate your Account
• Take legal action
• Report to the competent authorities
Buurtje.nl is in no way responsible for failure, malfunctions, difficulties, or interruptions in the functioning of the App or Website, causing the App or Website or any of its functionalities to be inaccessible.
The way you connect to the App or Website is your own responsibility. You must take all appropriate measures to protect your equipment and data against, among other things, virus attacks on the internet. You are also responsible for the websites and data you consult on the internet.
Buurtje.nl is not liable for damages suffered as a result of:
• The use of the App or Website or services accessible via the internet
• Violation of the terms of this policy
Buurtje.nl is not responsible for any damage that you yourself suffer, or that third parties or your equipment suffer as a result of your connection to or use of the App or Website. You will refrain from any action against Buurtje.nl as a result.
If Buurtje.nl becomes involved in a dispute as a result of your use of the App or Website, it is entitled to recover all damages it consequently suffers and will suffer from you.
Limitation of Liability:
• The App and Services are provided "as is" and "as available" without any warranty.
• We do not guarantee that the App will operate error-free, securely, or uninterruptedly.
• We are not liable for indirect damages, consequential damages, lost profits, missed savings, loss of data, or business damages.
Maximum Liability:
• Our total liability is limited to the amount you have paid us in the 12 months preceding the claim, with a maximum of EUR 100.
• This limitation does not apply to damages caused by our intent or gross negligence.
• This limitation does not apply to the extent mandatory law opposes it.
You indemnify us, our directors, employees, and partners against all claims, liabilities, damages, losses, and costs (including reasonable legal fees) arising from:
• Your use of the App or Website
• Your violation of these Terms
• Your violation of third-party rights
• User Content you have posted
The processing of your personal data is subject to our Privacy Policy, which forms an integral part of these Terms. By agreeing to these Terms, you acknowledge that you have read and understood our Privacy Policy.
In the App:
The App may display advertisements to non-Premium Users. Advertisements in the App are provided by Google AdMob. We are not responsible for the content of advertisements.
Exceptions in the App: Advertisements are not shown to:
• Premium subscribers
On the Website:
The Website displays advertisements via Google AdSense. We are not responsible for the content of third-party advertisements.
Push notifications are only sent if you have given consent. You may withdraw this consent at any time through your device settings or App settings.
The App may send the following notifications:
• Reminders for daily rewards
• Alerts about new properties matching your criteria
• Important updates about your Account or the App
No rights can be derived from the images belonging to the products offered on the Website and in the App.
We are not liable for failure to fulfill our obligations if this is the result of force majeure.
Force majeure includes, but is not limited to: natural disasters, war, terrorism, strikes, pandemics, government measures, disruptions in communication networks, and disruptions at third parties on whom we depend.
You may not assign your rights or obligations under these Terms to third parties.
We may assign our rights and obligations to a third party, for example in case of sale of the business.
If any provision of these Terms is void or voidable, the remaining provisions remain in full force and effect. The void or voided provision will be replaced by a valid provision that most closely approximates the original intent.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the use of the App and Website and supersede all prior or contemporaneous agreements, communications, or proposals.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver of our rights is only valid if confirmed by us in writing.
Dutch Law applies to these Terms. The Vienna Sales Convention does not apply.
The court of the place of establishment of Buurtje.nl has exclusive jurisdiction in any disputes regarding these terms, except when a statutory exception applies.
As a consumer, you have the right to submit disputes to the European Online Dispute Resolution platform (ODR): https://ec.europa.eu/consumers/odr
If you are a consumer, these Terms do not affect your statutory consumer rights. Provisions in these Terms that conflict with mandatory consumer law do not apply.
Apple App Store:
If you downloaded the App from the Apple App Store:
• These Terms apply between you and Buurtje.nl, not with Apple Inc.
• Apple has no obligation to provide maintenance or support for the App.
• Apple is not liable for claims related to the App.
• Apple and its subsidiaries are third-party beneficiaries of these Terms.
Google Play Store:
If you downloaded the App from Google Play Store:
• These Terms apply between you and Buurtje.nl, not with Google LLC.
• Google has no obligation to provide maintenance or support for the App.
• Google is not liable for claims related to the App.
For questions about these Terms, please contact us:
Buurtje.nl
Muldersstraat 29
7722TA Dalfsen
The Netherlands
Chamber of Commerce number: 75914948
Email: info@buurtje.nl or support@buurtje.nl
Website: https://buurtje.nl
These Terms and Conditions were last updated on December 13, 2025.
By using the App or visiting the Website, you confirm that you have read, understood, and accepted these Terms.