Last Updated: December 13, 2025
Buurtje.nl respects the privacy of the users of the App and visitors of the Website, in particular the rights relating to the automated processing of personal data. For the sake of full transparency, we have therefore formulated and implemented a policy regarding these processing operations themselves, their purpose, and the possibilities for data subjects to exercise their rights as effectively as possible.
For all additional information on the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/en. The current version of the privacy statement is the only applicable version.
By continuing to use the App or visiting the Website, you accept the following terms of use.
App: The mobile application Buurtje.nl, available for iOS and Android.
Website: Buurtje.nl
Data Controller: Buurtje.nl, located at Muldersstraat 29, 7722TA Dalfsen, the Netherlands, Chamber of Commerce number: 75914948.
Access to the App and Website and their use is strictly personal. You will not use this App and Website or the data and information provided therein for commercial, political, or advertising purposes, or for any commercial offers, and in particular not for unsolicited electronic offers.
All trademarks, images, texts, comments, illustrations, (animated) pictures, video images, sounds, as well as all technical applications that can be used to operate the App and Website, and more generally all components used in the App and on the Website, are protected by law through intellectual property rights. Any reproduction, repetition, use, or adaptation, in any manner whatsoever, of the whole or merely a part thereof, including technical applications, without prior written permission of the controller, is strictly prohibited. If Buurtje.nl does not immediately take action against any infringement, this cannot be construed as tacit consent or waiver of prosecution.
For the proper management of the App and Website, Buurtje.nl may at any time:
• Suspend, interrupt, or restrict access to all or part of the App or Website for a particular category of users
• Remove any information that may disrupt the functioning of the App or Website or conflicts with national or international legislation or internet etiquette
• Temporarily make the App or Website unavailable in order to perform updates
Buurtje.nl is in no way responsible for failure, malfunctions, difficulties, or interruptions in the functioning of the App or Website, causing the App or Website or any of its functionalities to be inaccessible. The way you connect to the App or Website is your own responsibility. You must take all appropriate measures to protect your equipment and data against, among other things, virus attacks on the internet. You are also responsible for the websites and data you consult on the internet.
Buurtje.nl is not liable for legal proceedings brought against you due to the use of the App or Website or services accessible via the internet, or due to violation of the terms of this privacy and cookie policy.
Buurtje.nl is not responsible for any damage that you yourself suffer, or that third parties or your equipment suffer as a result of your connection to or use of the App or Website. You will refrain from any action against Buurtje.nl as a result.
If Buurtje.nl becomes involved in a dispute as a result of your use of the App or Website, it is entitled to recover all damages it consequently suffers and will suffer from you.
Data is collected by Buurtje.nl and external processor(s). Personal data means: any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
During registration, we collect:
• Email address
• Full name (first name and last name)
• Date of birth
• Gender (male, female, other, or "prefer not to say")
• Password (only for email/password registration, stored encrypted)
When logging in via third parties (Google or Apple):
• Email address (from the provider)
• Name (if available from the provider)
Automatically collected data:
• Firebase User ID (unique identifier)
• Device type and operating system (iOS or Android)
• App version
• Language preferences
• Login type (email/password, Google, or Apple)
• Platform on which you use the App
• Time of last login and activity
• Account creation date
App-specific data:
• Number of keys (in-app currency)
• Premium subscription status and period
• Saved searches and filter preferences
• Favorite properties
• Neighborhood reviews and website reviews written by you
Push notification data (if you give consent):
• Push token from your device (separate per platform: iOS or Android)
• Notification settings and preferences
Pursuant to Article 13(2)(b) GDPR, everyone has the right to access, rectify, or erase their personal data, or to restrict processing concerning them, as well as the right to object to processing and the right to data portability.
You have the following rights:
• Right of access: You have the right to know what personal data we process about you and to receive a copy thereof.
• Right to rectification: You have the right to have incorrect or incomplete data corrected. You can adjust many details yourself through the App settings.
• Right to erasure ("right to be forgotten"): You have the right to have your personal data deleted. You can delete your account and all associated data through the App settings under "Delete Account."
• Right to restriction of processing: You have the right to restrict the processing of your data under certain circumstances.
• Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to processing based on our legitimate interests.
• Right to withdraw consent: When processing is based on consent, you can withdraw it at any time.
You can exercise these rights by contacting us at privacy@buurtje.nl or through the App settings.
Any such request must be accompanied by a copy of a valid identity document on which you have placed your signature and stating the address at which you can be contacted. You will receive a response to your request within 1 month of submitting the request. Depending on the complexity and number of requests, this period may be extended by 2 months if necessary.
In case of violation of any law or regulation, of which the user is suspected and for which the authorities require the personal data collected by Buurtje.nl, these will be provided to them after an explicit and reasoned request from those authorities, after which these personal data will no longer be protected by the provisions of this privacy statement.
If certain information is necessary to access certain functionalities of the App or Website, the controller will indicate the mandatory nature of this information at the time of requesting the data.
We share your personal data with the following service providers:
• Google Firebase: For authentication and database (US, with EU Standard Contractual Clauses)
• Google AdMob: For advertising in the App to non-premium users (US, with EU Standard Contractual Clauses)
• Google AdSense: For advertising on the Website (US, with EU Standard Contractual Clauses)
• Google Analytics: For analysis of app and website usage (US, with EU Standard Contractual Clauses)
• Meta (Facebook) SDK: For measuring app installs and conversions from advertising campaigns (US, with EU Standard Contractual Clauses)
We only share your data when necessary to provide our services, comply with legal obligations, protect our rights or safety, or with your explicit consent.
We never sell your personal data to third parties.
You may receive commercial offers from Buurtje.nl. If you do not (or no longer) wish to receive these, send an email to the following address: info@buurtje.nl.
If during your visit to the App or Website you encounter any personal data, you should refrain from collecting it or any other unauthorized use as well as any act that constitutes an infringement of the privacy of that person(s). Buurtje.nl is in no way responsible in the above situations.
The data collected by Buurtje.nl are used and retained for the duration as required by law:
• Account data: Until you delete your account
• Usage data: 24 months after last activity
• Push tokens: Until consent withdrawal or account deletion
• Reviews: Until deletion by you or account deletion
• Transaction data: 7 years (legal retention requirement)
• Backups: Maximum 90 days
After deletion of your account, your data will be completely removed from our active systems within 30 days.
In the App:
The App displays advertisements to non-premium users via Google AdMob. Google AdMob may collect and process the following data: advertising identifier from your device and general usage data for personalized advertising.
Exceptions in the App: Advertisements are NOT shown to:
• Premium subscribers
• Users with an account less than 48 hours old
On the Website:
The Website displays advertisements via Google AdSense. Google AdSense may collect and process the following data: cookies, IP address, browser information, and browsing behavior for displaying personalized advertisements.
Limiting personalized advertising:
You can limit personalized advertising via:
• iOS: Settings> Privacy> Advertising> Limit Ad Tracking
• Android: Settings> Google> Ads> Opt out of personalized ads
• Website: Via your browser settings or by rejecting cookies via our cookie banner
• Google Ads Settings: https://adssettings.google.com
A cookie is a small text file that is placed on your computer's hard drive when you visit our website. A cookie contains data so that you can be recognized as a visitor each time you visit our website. It is then possible to set up our website especially for you and to facilitate logging in. When you visit our website, a banner appears informing you about the use of cookies. By continuing to use our website, you accept its use. Your consent is valid for a period of thirteen months.
We use the following types of cookies on our website:
• Functional cookies: such as session and login cookies to track session and login information.
• Anonymized Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics. This allows us to better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.
• Non-anonymized Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics. This allows us to better tailor communication and information provision to the needs of visitors to our website.
• Tracking cookies: such as advertising cookies intended to show relevant advertisements. From information about visited websites, personal interests can be derived. This enables organizations to show their website visitors targeted advertisements, for example. Tracking cookies make it possible to create profiles of people and treat them differently. Personal data is usually processed with tracking cookies.
More specifically, we use the following cookies:
• Google Analytics (analytical cookie)
• Facebook (tracking cookie)
• Google Adwords (tracking cookie)
When you visit our website, cookies from the controller or third parties may be installed on your equipment.
For more information on the use, management, and deletion of cookies, please visit: https://autoriteitpersoonsgegevens.nl/en/themes/internet-phone-tv-and-post/cookies
The App uses local storage (AsyncStorage) to store:
• Authentication information
• App settings and preferences
• Notification settings
This data is stored locally on your device and is not shared with third parties unless necessary for the operation of the App.
Neighborhood reviews: When you write a neighborhood review, only your first name is displayed publicly. Your email address and other personal information are NOT shared. Your review is visible to other users.
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or modification:
• Encryption: All data is transmitted encrypted via HTTPS/TLS
• Password protection: Passwords are stored hashed (never in plain text)
• Authentication: Secure authentication via Firebase with support for Google and Apple Sign-In
• Access control: Limited access to personal data for authorized personnel
Despite our efforts, no method of data transmission or storage can be guaranteed to be 100% secure.
Our App is not intended for children under 16 years of age. We do not knowingly collect personal data from children under this age. If you are a parent or guardian and discover that your child has provided us with personal data, please contact us at privacy@buurtje.nl.
No rights can be derived from the images belonging to the products offered on the Website and in the App.
Dutch Law applies to these terms. The court of the place of establishment of Buurtje.nl has exclusive jurisdiction in any disputes regarding these terms, except when a statutory exception applies.
If you have a complaint about how we process your personal data, you can:
1. Contact us at privacy@buurtje.nl
2. File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
• Website: https://autoriteitpersoonsgegevens.nl
• Postal address: Postbus 93374, 2509 AJ Den Haag, The Netherlands
This privacy policy complies with the Apple App Store Review Guidelines, App Tracking Transparency requirements, and the Google Play Developer Program Policies and Data Safety requirements.
For questions, product information, or information about the App or Website itself, please contact:
Buurtje.nl
Muldersstraat 29
7722TA Dalfsen
The Netherlands
Chamber of Commerce number: 75914948
Email: info@buurtje.nl (general) or privacy@buurtje.nl (privacy)
Website: https://buurtje.nl
This privacy and cookie policy was last updated on December 13, 2025.